Ai Technologies related to Editorial , Description , Images and the EU Digital Directive 2024

We have been using Ai Tools to improve the TESLARY webstore since 2024 and this includes tools to create content such as Blog Posts , Editorial Information , Product Descriptions , Product Images , Website Images as well as general our Knowledge Base and Chatbot.

The use of Ai tools is in line with the progress of websites since the introduction of Ai and has allowed us to better manage as well as to better present the product and to improve the descriptions of the products within our webstore.

We use Ai Technologies as a tool to improve the performance of the TESLARY webstore only and we are a real business operated by real people based in the European Union. Our use of Ai tools has improved the services we can provide to our customers and is in line with the services now expected of websites. 

CHATBOT & KNOWLEDGE BASE

Our Chatbot and Knowledge Base is powered by Shopify Ai and answers questions based on the product descriptions within the webstore as well as the questions and answers we have created and entered into the Knowledge Base based on past questions asked by customers. The Knowledge Base and ChatBot allows questions to be answered 24 x 7 without visitors to TESLARY having to wait for a staff member to reply however at all times the customer can choose to send a message and have a staff member reply during the next business day.

PRODUCT IMAGES & WEBSITE IMAGES

Website images may be edited or created using Ai tools such as Grok , Gemini or other Ai tools to improve images generated by our staff using tools such as Adobe Photoshop or to use Ai to generate images based on products associated with TESLARY. Product Images may be edited by Ai tools to provide additional images showing variant colours as an example. Product Images are for illustration purposes only however all product images on the TESLARY website are designed to give an accurate representation of the product. We may edit Manufacturer images to improve the quality of the image add our logo as well as to create variants. The majority of product images on the TESLARY webstore originate from the product manufacturer and have been verified and compared to the product by our staff.  No Ai Image has been created to mislead a customer and if you are in any doubt about a product please read the description and or contact us for more information.

BLOGS , REVIEWS & NEWS

Some of our Blog Posts are generated in part or in whole using Ai tools with the information based on Product Descriptions and based on rules created by our staff as well as Information provided by our staff such as the description of the services provided by TESLARY. Blog Posts may not be reviewed by a staff member at time of posting by the Ai system however the system is posting based on rules created by TESLARY. If there is an error in any of our blog text please notify us and we will update or delete the post quickly.

 

Contact point for Member State authorities, the European Commission or Customers

If you want to discuss our use of Ai tools or want to report an error on our webstore related to Ai Content please email eu@teslary.co.uk

We are a small business and we do our upmost to comply with all EU Sales and Digital Acts related to our business. If you believe we need to update our terms and conditions or add more information to this page please email eu@teslary.co.uk

This Information is in line with the Ai Artificial Intelligence Act 2026 and the Digital Services Act 2024